Terms and Conditions

MT Telecom Ltd

Last Updated: June 11, 2025

MT Telecom Ltd ("we," "us," or "MT Telecom") provides telecommunications services, including internet, mobile, and telephone services (collectively, the "Services"). These Terms and Conditions ("Terms") govern your ("User" or "you") rights and obligations when using the Services. Please read carefully. By using the Services, you agree to comply with these Terms. For questions, contact us at cs@mttelecom.hk. If you do not agree, do not use the Services.

1. Updates to Terms

1.1 We may update these Terms, and changes will take effect upon posting on our website.
1.2 You are responsible for reviewing the Terms regularly. Continued use of Services indicates acceptance of updates.

2. Use of Services

2.1 Eligibility: You must be 18 or have parental/guardian consent to use the Services.
2.2 Account: You must provide accurate information to register an account and are responsible for all account activities. Keep your password secure.
2.3 Permitted Use: We grant you a limited, non-exclusive, revocable license to use the Services for personal purposes.
2.4 Prohibited Actions: You must not:
  • Use Services for illegal activities;
  • Interfere with or harm the Services (e.g., spreading viruses, spamming);
  • Access others' accounts or our systems without authorization;
  • Resell or transfer the Services.

3. Fees and Payments

3.1 Fees: You agree to pay applicable Service fees as detailed in your plan or on our website. Fees may include monthly charges, data fees, or others.
3.2 Payments: You must pay invoices on time. Late payments may result in Service suspension or termination.
3.3 Price Changes: We may adjust fees, with prior notice, effective upon renewal.

4. Service Limitations and Termination

4.1 Availability: We strive to provide reliable Services but do not guarantee uninterrupted or error-free access.
4.2 Suspension or Termination: We may suspend or terminate your Services for violating these Terms, non-payment, or legal requirements.
4.3 User Termination: You may terminate Services by contacting us, but paid fees are non-refunded.

5. Limitation of Liability

5.1 We are not liable for:
  • Losses from your use of Services (e.g., data loss, indirect losses);
  • Third-party actions or force majeure (e.g., network failures, natural disasters).
5.2 Our total liability is limited to the fees you paid for the Services.

6. Personal Data

We collect, use, and protect your personal data per our Privacy Policy (see website). Using the Services indicates agreement to that policy.

7. Intellectual Property

All content in the Services (e.g., software, trademarks, designs) is owned by MT Telecom or its licensors and may not be copied or used without permission.

8. Governing Law

These Terms are governed by Hong Kong law, with disputes subject to the exclusive jurisdiction of Hong Kong courts.
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